Computer Flaw Makes Water Undrinkable

Event Year: 1998 Reliability: Likely But Unconfirmed
Country: United States
Industry Type: Water/Waste Water
Description:

A computer glitch shut down the chlorination system and caused the chlorine content of the city water to drop below the safety threshold, affecting 40,000 residents.

Impact:

This occurred during the night and was not discovered until a routine check 14 hours later. Notices were then sent out to 9,000 homes advising people ‘to boil the water before drinking.’

Action Description: The city has now installed an automatic system to notify an on-call supervisor in case this recurs.