RISI

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Computer glitch causes delayed and canceled flights

Event Year
2011
Reliability
Confirmed
Country
United States
Industry
Transportation

Description

A United Airlines computer outage caused the cancellation of 36 flights and delays of about 100 flights worldwide and in the United States.  The outage was caused by “a connectivity isse and United’s back-up system didn’t implement properly”  according to United spokeswoman Mary Clark.

Impact

The computer glitch resulted in 36 canceled flights and about 100 delayed flights.