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Sasser Worm Hits British Airways

Event Year
2004
Reliability
Confirmed
Country
United Kingdom
Industry
Transportation

Description

Between 0815 and 0830 BST on May 3, 2004, the Sasser worm infected the systems controlling the check-in, baggage handling and boarding at British Airways and caused the lost of use of around half its check-in desk computers at Heathrow’s Terminal Four.

Impact

Twenty British Airways flights were each delayed about 10 minutes due to Sasser troubles at check-in desks. A total of 21 flights to Isreal, the Middle East, the US and East Africa were affected. The terminal was back to its normal timetable by 1200 BST. (#1)